automatic call answer

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• Call centre — A very large collections call centre in Lakeland, Florida. A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to… …   Wikipedia

• Automatic Message Accounting — (AMA) provides detail billing for telephone calls. When Direct Distance Dialing (DDD) was introduced in the USA, message registers no longer sufficed for dialed telephone calls. The need to record the time and phone number of each long distance… …   Wikipedia

• Call completion — is a telephony feature allowing some form of alternative interaction between parties who cannot converse directly with each other.There are several possible factors which can prevent a call from connecting successfully: * User does not answer *… …   Wikipedia

• Call Avoidance — is a popular strategyFact|date=January 2008 implemented to reduce inbound call volumes to contact centers in the customer service industry, particularly in the consumer market. It is based on the fact that person to person service calls are time… …   Wikipedia

• Automatic callback — In telecommunication, an automatic callback is a computer telephony calling feature that permits a user, when encountering a busy condition or other condition where the called individual is unavailable, to instruct the system to retain the called …   Wikipedia

• automatic hold —    This feature enables a caller to press a button to place an existing call on hold to answer a second call …   IT glossary of terms, acronyms and abbreviations

• automatic answer —    A machine answers a call to an unattended telephone line …   IT glossary of terms, acronyms and abbreviations

• Telephone call — A telephone call is a connection over a telephone network between the calling party and the called party. Information transmissionA telephone call may carry ordinary voice transmission using a telephone, data transmission when the calling party… …   Wikipedia

• attendant call forwarding setup and cancel —    This feature permits the system attendant to establish and cancel automatic forwarding of calls for any extension. Individual stations need not have any call forwarding features. See also call forwarding all calls, call forwarding busy, and… …   IT glossary of terms, acronyms and abbreviations

• data interface -- automatic answer —    Data terminal feature that answers an incoming call (electronic mail) automatically …   IT glossary of terms, acronyms and abbreviations

• Interactive voice response — IVR redirects here. For other uses, see IVR (disambiguation). Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs. In telecommunications, IVR allows… …   Wikipedia